Privacy policy

Last updated: July 26, 2026

This Privacy Policy describes how Mandya Organic Foods LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from organicmandya.us (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our operational, legal, or regulatory requirements. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and provide any additional notice required by applicable US federal and state laws.

2. What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our grocery delivery and online store Services.

Information We Collect Directly from You

  • Contact Details: Name, delivery address, billing address, phone number, and email address.
  • Order & Grocery Information: Items purchased, dietary preferences or shopping list details saved to your profile, billing address, shipping/delivery address, payment confirmation, email address, and phone number.
  • Account Details: Username, password, security questions, and saved delivery instructions.
  • Customer Support: Information you choose to include in communications with us (e.g., product inquiries, order issues, or delivery feedback).
  • SMS/Text Messaging Data: If you opt-in to mobile notifications (e.g., order tracking, delivery updates, or promotions), we collect your phone number and consent records.

Information We Collect Automatically (Usage Data)

We use cookies, pixels, and similar technologies ("Cookies") to automatically collect certain interaction data, including:

  • Device type, browser details, IP address, time zone, network connection, and how you browse our store (e.g., products viewed, cart additions).

Information We Obtain from Third Parties

  • E-Commerce & Payment Processors: Information from platforms powering our store (e.g., Shopify) and payment gateways (e.g., Stripe, PayPal) to process payments securely. We do not store full credit card numbers on our servers.
  • Delivery & Fulfillment Partners: Local delivery drivers, courier services, or third-party logistics providers who assist in fulfilling and delivering your perishable and non-perishable goods.

3. How We Use Your Personal Information

  • Fulfilling Grocery Orders: Processing payments, managing inventory, fulfilling and delivering perishable goods, arranging local or national shipping, sending order tracking updates, and managing returns or refunds.
  • Customer Support & Communication: Providing real-time support regarding item substitutions, delivery schedules, and account inquiries.
  • Marketing & Promotions: Sending promotional emails, text messages (where you have explicitly opted in), and customized advertisements based on your shopping preferences.
  • Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, or illegal activities.

4. Cookies and Online Tracking

We use Cookies to power and improve our Site, remember your shopping cart items, keep you logged in, and analyze web traffic.

You can set your browser to reject or delete Cookies; however, doing so may impact your user experience (e.g., items may not stay in your shopping cart). We also recognize automated browser signals where required by state laws, such as the Global Privacy Control (GPC) signal.

5. How We Disclose Personal Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: Third parties who perform operations on our behalf (e.g., payment processing, web hosting, data analytics, order packaging, local grocery delivery, and customer support).
  • Marketing Partners: Ad networks and marketing platforms to display targeted promotions.
  • Legal Compliance & Protection: To comply with applicable US laws, respond to legal processes (e.g., subpoenas, warrants), or protect our rights, safety, and property.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.

Categories of Personal Information Disclosed:

Category

Types of Data

Categories of Recipients

Identifiers

Name, address, email, IP address, phone number

Delivery partners, payment processors, IT vendors

Commercial Info

Order history, saved items, payment details

E-commerce platforms, fulfillment centers

Internet Activity

Usage data, browser type, interaction history

Analytics providers, marketing networks

Geolocation

Approximate location via IP or delivery address

Local delivery networks, logistics providers

6. Your US State Privacy Rights

Depending on the US state in which you reside (e.g., California, Colorado, Connecticut, Virginia, Utah), you may have specific rights regarding your personal information:

  • Right to Know / Access: Request details about the personal information we collect, use, and share about you.
  • Right to Delete: Request the deletion of personal information we have collected from you, subject to certain legal exceptions (e.g., retaining records to process outstanding orders or tax compliance).
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right to Opt-Out of "Sale" or "Sharing" for Targeted Advertising: You have the right to opt-out of the sale of your personal information or the sharing of your data for cross-context behavioral advertising.
  • Non-Discrimination: We will not discriminate against you (e.g., deny goods, charge higher prices) for exercising any of your privacy rights.

To exercise these rights, please submit a request by emailing us at support.omusa@gmail.com or by clicking our "Do Not Sell or Share My Personal Information" link on our homepage.

7. Children's Privacy

Our Services are intended for a general audience and are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children online. If you believe a child has provided us with personal information, please contact us immediately to have it removed.

8. Data Security and Retention

We implement reasonable physical, technical, and administrative security controls to protect your personal information. However, no data transmission over the Internet can be guaranteed as 100% secure.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: support.omusa@gmail.com
  • Phone: +1 571-207-5472
  • Mailing Address: 5485, Bethelview Rd, Ste 360, PMB 187, Cumming , GA , 30040

Mandya Organic Foods LLC

5485, Bethelview Rd, Ste 360, PMB 187, Cumming , GA , 30040